Privacy Policy

1. Introduction

ShieldGuard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity consulting services and visit our website at shieldguard.co.

As a cybersecurity company, we hold ourselves to the highest standards of data protection. We understand the importance of safeguarding sensitive information and apply the same rigor to protecting your personal data as we do to protecting our clients' systems.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number, company name)
• Business information relevant to security assessments and consulting
• Communications and correspondence with our team
• Payment information for services rendered

2.2 Information Collected Automatically

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cybersecurity consulting services
• Conduct security assessments, penetration testing, and vulnerability analyses
• Communicate with you about our services, including scheduling consultations
• Send you security alerts, updates, and educational content
• Process payments and maintain billing records
• Comply with legal obligations and protect our rights
• Analyze usage patterns to improve our website and services

4. Data Security

We implement industry-leading security measures to protect your information, including:

• End-to-end encryption for data in transit and at rest
• Multi-factor authentication for all internal system access
• Regular security audits and penetration testing
• Strict access controls based on the principle of least privilege
• SOC 2 Type II certified data handling procedures
• 24/7 security monitoring and incident response

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in delivering our services (under strict confidentiality agreements)
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of ShieldGuard, our clients, or others
• In connection with a merger, acquisition, or sale of assets (with appropriate notice)

6. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent for optional data processing
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at privacy@shieldguard.co.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Security assessment data is retained according to industry standards and contractual requirements, typically for a period of 3-7 years.

8. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant data protection authorities.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.